Need help? We're here. Find answers below or get in touch.
Email: speak2vb@gmail.com
Response time: within one business day
Hours: Monday–Friday, 9 am – 5 pm (Melbourne)
Visit numberandwords.xyz or download Number & Words from the App Store. Tap "Get Started" and sign up with your email address. Accounts must be created by a parent or guardian aged 18 or over.
On the sign-in screen, tap "Forgot password?" and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
Years 3, 5, 7, and 9 across Numeracy, Reading, and Language Conventions. Writing tasks are available for Years 5, 7, and 9.
Our questions are AI-generated to align with the Australian Curriculum. Number & Words is an independent product and is not affiliated with ACARA or any state/territory education department.
Subscriptions are billed annually in Australian Dollars (AUD). You can subscribe to a single year level ($49/year) or all year levels ($199/year). Subscriptions renew automatically unless cancelled.
Web subscribers: sign in, go to Settings, and click "Manage Subscription". iOS subscribers: go to Settings > Apple ID > Subscriptions on your device.
Web purchases: refunds are available within 14 days if fewer than 10 practice sessions have been completed. iOS purchases: refunds are handled by Apple through their standard process at reportaproblem.apple.com.
Make sure you're running the latest version from the App Store. Try closing and reopening the app, or restarting your device. If the issue persists, email us with your device model and iOS version.
Go to Settings in the app and tap "Delete Account", or email speak2vb@gmail.com. We'll delete all your personal data within 30 days.
Web subscribers: Sign in at numberandwords.xyz, go to Settings, and click "Manage Subscription".
iOS subscribers:Open Settings on your device → tap your Apple ID → Subscriptions → Number & Words.